Privacy & Trust

Privacy Policy

Last Updated: January 1, 2026
Effective Date: January 1, 2025

Your Privacy Matters

We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

  • Information You Provide: Account information (name, email, password), profile information, communications with us, and payment information.
  • Information Collected Automatically: Usage data and analytics, device information, log files, cookies, and location data (if permitted).
  • Workspace Data: Wallxy may store and process project files, drawings, revisions, comments, task activity, shared links, Wallxy discussions, and collaboration metadata in order to provide Wallxy network functionality.
  • Third-Party Integrations: If you connect third-party services such as Google Calendar, payment providers, or external platforms, Wallxy may access and process limited account information necessary to provide integration functionality. Use of third-party services is also governed by their respective terms and privacy policies.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and deliver our services.
  • Process transactions and send related information.
  • Send you technical notices and support messages.
  • Communicate with you about products, services, and events.
  • Monitor and analyze trends and usage.
  • Detect, investigate, and prevent fraudulent transactions.

3. Information Sharing

We do not sell your personal information. We may share information with trusted service providers and partners necessary to operate, secure, improve, and support the Wallxy network.

  • Public & Shared Content: Certain profile information, portfolio content, and publicly shared project materials may be visible to other users or visitors depending on your account settings.
  • Service Providers: Trusted third parties who assist us in operating our services.
  • Legal Requirements: Disclosure if required by law or to protect our rights and safety.
  • Business Transfers: Transfers as part of a merger, acquisition, or sale of assets.
  • Consent: Sharing information with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

  • Access to Wallxy project content may be restricted through role-based permissions and authentication controls.

5. Data Retention

We retain account and Wallxy project data only as long as necessary to provide services.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access & Portability: Request access to your personal information and receive a copy in a portable format.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your information, subject to certain exceptions.
  • Opt-Out: Opt out of certain uses, including marketing communications.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, but this may affect the functionality of our services.

  • Essential: Required for the website to function properly.
  • Analytics: Help us understand how you use our services.
  • Functional: Enable enhanced functionality and personalization.
  • Advertising: Used to deliver relevant advertisements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from individuals under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, provide additional notice such as adding a statement to our homepage or sending you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@wallxy.com
  • Address: Andheri East, Mumbai, Maharashtra

Questions about your data?

Our support team is here to help you understand how your information is protected and managed.

Contact Support