Billing Policy

Payment, Subscription & Refund Policy

Last updated: January 1, 2026
Effective Date: January 1, 2025

Transparent Billing

Wallxy provides clear billing terms: No refunds, cancel-anytime monthly billing, and designed to support transparent digital subscription practices.

Wallxy is a digital-only platform. All services are delivered online via user accounts. We do not ship any physical products.

1. Subscription Plans

Wallxy offers monthly and yearly subscription options for access to premium features, including (but not limited to):

  • Professional design tools and digital assets.
  • Enhanced profile visibility.
  • File management and collaboration features.
  • Additional project uploads or storage.

Subscription plans are clearly listed with their pricing and features at checkout.

2. Payment Terms

  • All payments are processed securely via trusted third-party payment gateways.
  • You will be charged automatically at the beginning of each billing cycle (monthly or yearly), based on the plan selected.
  • Payment is due upfront for the full billing cycle.

3. Cancellation Policy

  • Monthly Subscription: Cancel anytime, effective at month's end. Access remains active until the current billing cycle ends. No partial or mid-month refunds.
  • Yearly Subscription: Cancel anytime, active until the current billing cycle ends. Non-refundable and no pro-rated refunds.

4. Refund Policy

All payments are final. Wallxy does not offer refunds on any subscription plans once a payment has been successfully processed.

This no-refund policy includes:

  • Non-usage of the platform.
  • Accidental purchases.
  • Unused account limits or credits.
  • Change of mind.

Exceptions (Duplicate/Technical Errors): Contact us at billing@wallxy.com within 7 days of transaction with proof of payment.

5. Subscription Renewal

  • Subscriptions renew automatically unless canceled beforehand.
  • Yearly subscribers receive a reminder email before renewal.
  • Manage preferences or cancel anytime in account settings.

6. Taxes

All prices displayed are exclusive of any applicable taxes. Taxes (such as GST or VAT) may be added at checkout based on your location and will be clearly displayed before payment.

7. Contact for Billing Issues

For billing, refund concerns, or subscription help:

  • Email: billing@wallxy.com
  • Response Time: 1–2 business days.

Summary (TL;DR)

  • Monthly Plan: Cancel anytime, ends at month's end.
  • Yearly Plan: Cancel anytime, no refund.
  • Refunds: Not available unless technical issue.
  • Auto-Renewal: Enabled by default.
  • Support: billing@wallxy.com

Transparent billing, clear terms, no surprises.

Wallxy is committed to honest pricing and straightforward subscription management.

Manage Your Subscription