Shipping & Delivery Policy

Wallxy provides a digital platform where users can:

• Showcase architectural and construction projects.
• Organize design assets and documentation.
• Create professional design visualizations and manage digital content.
• Connect and collaborate with other professionals.

All services are delivered online and instantly accessible through your Wallxy account.

Upon successful signup or purchase of any premium feature:

• Your digital access is activated immediately.
• File tools and profile dashboards are made available within your user account.
• No shipping, courier, or logistics processes are required.

Any digital files, renders, or digital content managed using Wallxy are:

• Delivered instantly via your user dashboard.
• Not emailed or physically sent unless requested for support purposes.
• Stored securely for access and download at any time (subject to account limits).

If you face any issues accessing your digital content or features, please contact our support team:

• Email: terms@wallxy.com
• Response Time: Within 24–48 business hours.

• Account Access: Instant upon signup.
• Premium Features: Instant upon payment.
• File Downloads: Instant from dashboard.

Your Digital Assets are managed as follows:

• Stored securely in cloud infrastructure.
• Available 24/7 through your account dashboard.
• Wallxy may maintain backup and recovery systems to support platform reliability and data protection.
• Downloadable in standard formats.